RIVERSIDE`S £3k OFFER PLUS MUCH MUMBO JUMBO

Sarah Paton

and more

nodding

donkeys?

Theresa May  told the Conservative conference this week that the housing market is dysfunctional and she wants to step in and repair it.

 A  key part of that dysfunctional market is of course, the dysfunctional  housing association sector,  notably here in Carlisle in the shape of the bossy and inefficient Riverside Housing Association of Liverpool.

Riverside is the city`s biggest landlord. It has just lost its boss, the regional director Mr Dean Butterworth, head of the Carlisle divisional board. He has resigned after his  three years of empty promises.

 His successor Ms Sarah Paton is due to make her pitch  to the city council` Overview and Scrutiny Panel next month. Councillors want to know what is happening to the divisional board which Riverside wants to abolish.

Ms Paton`s address follows criticism of Riverside and  the  divisional board by councillors, particularly criticism  by the council Leader Councillor Colin Glover.

Councillor Glover   wants to see how Riverside intends to develop positive relationships with the council and its 6,000 Carlisle tenants in the future, he told the  campaigning group Carlisle Tenants` and Residents` Federation.

He  went on: “ In particular, if there are to be changes to the Riverside board structure, that should be discussed with council members through our scrutiny processes to ensure accountability and provide a platform for genuine dialogue in the future”.

What happens now? The omens for that Overview and Scrutiny Panel meeting are not good if past experience is anything to go by.

The last Riverside boss to address the panel was Ms Paton`s predecessor, Mr Butterworth  who was challenged about  just how independent were the members of Riverside`s own scrutiny committee.

Mr Butterworth  was emphatic that the members were completely independent. Not so, said members of the council panel.

Nodding on the beech at Blackpool                                            

Carlisle Tenants and Residents Federation went further than that  and declared that members of the Riverside committee were nothing more than stooges. Nodding donkeys was the description of them on this blog.

Mr Butterworth objected to the nodding donkeys description and was annoyed. So he banned the Federation from any future contact with Riverside. (The ban could not be treated seriously – Riverside in recent years had imposed  more than one similar ban on the Federation.)

Now the Federation is wondering whether that nodding donkeys description should be resurrected, particularly after a recent  message on the Riverside web site.The message had the following headline:

A chance to shape your services

The message went on:

Would you like to play a role supporting Riverside’s Board improve services for all our tenants, residents and customers?

Remuneration £3k

The message continued:

Riverside is establishing a new committee, entitled the Neighbourhood Services Committee. Its purpose will be to support the Board of the Riverside Group Limited by undertaking detailed consideration and monitoring of services. This will involve overseeing the performance and customer experience nationally of all Riverside’s social housing and home ownership services.

It will have particular responsibility for improving our customers’ experience of services and ensure they are well managed and deliver value for money. It will facilitate comprehensive customer feedback about the quality and nature of services and make sure that this feedback has a real influence on decision making.

There will be three places on this committee for representatives nominated by the Riverside Tenants and Residents Federation Executive, two of whom must be Riverside tenants. The nominations for these vacancies will be agreed by the Riverside Tenants and Residents Federation Executive Committee and forwarded to Riverside’s Governance and Remuneration Committee of the Board for final selection.

The term of office will be for three years from October 2016 and the Committee will meet, during normal working hours, a minimum of six times a year. There will be £3,000 remuneration for serving on this committee, and this may affect any working-age applicants currently claiming benefits.

Ms Paton may wish to tell the Overview and Scrutiny Panel how  this message relates to the important issues of accountability and transparency raised by the council Leader Councillor Glover.

The panel hopefully will consider that the cash offer, plus all the meaningless mumbo jumbo in the message is all Riverside has to offer in  answer to these issues.

In other words, more nodding donkeys.

The £3,000  salary of course will attract a better class of donkey.


Carlisle Tenants` and Residents` Federation publishes this blog. Information about the Federation is available on 01228 522277 or 01228 532803.