Sunday, 25 October 2015

THIRTEEN YEARS ON...COMPLAINTS...COMPLAINTS....



PRESS NOTICE 
Council leader 

meets

anti-Riverside

campaigners

 Councillor Colin Glover. Leader of Carlisle City Council heard complaints about Riverside Housing Association when he attended a meeting of the campaigning group, Carlisle Tenants` and Residents` Federation, the Federation announced today.

The meeting followed other recent similar meetings when  Coun. Glover met with
fellow councillors in moves  to resolve complaints about Riverside made
by tenants and leaseholders. Coun Glover has also held similar meetings with
two other campaigning groups.

At  the two hour meeting  with the Federation, there were several complaints
made about the long-standing Riverside heating  failures at
Longtown and CrosbyonEden and several complaints relating to alleged failures of
Riverside`s Complaints Procedure.

It was also alleged that Riverside had not carried out promises made at the
handover of the city council houses 13 years ago and  that the present
arrangement of city councillors sitting on the Riverside governing board
needed to be examined because the purpose of the arrangement was unclear
and it created divided loyalties among councillors.

It was also alleged that the Federation`s representations about Riverside to
the city council in recent years via the council`s Overview and Scrutiny Panel were
inadequate and that the Riverside closure of several sheltered housing units in
Carlisle and district was  carried out without proper consultation  and was nothing
more than profitable property development.

A Federation spokesman said today:” We welcome Councillor Glover`s
interest in the  work of the Federation and thank him for  listening to our
complaints. We have been campaigning about  these complaints for  many
years. We now hope that the admirable work of Coun. Glover and fellow 
councillors in the past few weeks in trying to resolve these complaints will
have some success”

The two other groups which held similar meetings with Coun. Glover`s are
Longtown Action for Heat  which is chaired by Mr Jimmy Robb and Cumbria
Riverside Action Group which is chaired by Canon Michael Manley of Carlisle
Cathedral, the Carlisle Rural Dean.The  groups were formed recently to campaign
against Riverside following complaints. Riverside is Carlisle`s biggest landlord
owning 6,500 homes.

Issued by Carlisle Tenants` and Residents` Federation
For further information please ring 01228 522277 or 01228 532803


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