Sunday, 3 September 2017

NOW GRENFELL ECHOES EVERYWHERE


      Sadiq Khan and an arrogant Riverside
The fall-out from the Grenfell tower disaster goes on with the public inquiry and now action by the Mayor of London  aimed to ensure that  everywhere in the country - even here in Carlisle - the voices of social housing tenants are heard.

At Grenfell these tenant voices warned of danger ahead. But they were  were ignored - with the terrible consequences we all now know.
 Today with the action by the Mayor, Sadiq Khan (above) future warnings of danger ahead will do much to prevent further disasters. And equally important, the action by the Mayor will give tenants everywhere a democratic right to be heard.

For too long  social housing tenants have been denied that democratic right. That is particularly  the case in Carlisle where Riverside Housing Association runs a dictatorial regime  to govern its 6,OO0 tenants.

Sadiq now proposes that the Prime Minister appoint a Commissioner for Social Housing Residents which he believes should be independent of Government whose job will be to  act as a watchdog.

Here in Carlisle - 300 miles away - there has also been moves to help tenants. But -very fortunately-  there has been no Grenfell disaster to  give impetus to  efforts to reform. And there is no powerful Mayor with access to Downing Street to ensure that any reforms are underway.

What we have in Carlisle is  long-stamding dissatisfaction with the Riverside regime. The dissatisfaction rumbled on until city councillors became involved.

The councillors took up the challenge but found that Riverside was not only intransigent but also accountable to no one but itself.

However after a struggle, councillors did manage to get dialogue going with Riverside and set up a workshop of councillors to work out a way forward.

This workshop reports its proposals on Thursday at a meeting of the council`s Economic Growth Scrutiny Panel.

The workshop wants the Riverside governing board in Liverpool in future to discuss with the council any major plans for Carlisle before implementing them. They do not expect councillors to read about Riverside plans in the press after  they have been implemented. (This has been the infuriating Riverside practice up to now).

The workshop also wants a  strong relationship  between the council and Riverside with regular joint meetings, a council liaison officer and a special email address for council enquiries. (In the past councillors have been greatly annoyed by the Riverside habit of not responding to phone enquiries.)

The workshop says that local representation is important but makes no mention of reviving  local tenant groups or other democratic bodies- the sort of groups that existed before Riverside took over in Carlisle 15 years ago.(One of the first acts of Riverside in Carlisle was to abolish these groups and any other sort of democratic representation.Under Sadiq`s proposals, these silent voices may now be heard again).

Fifteen years later, Riverside`s attitude to democracy hasn`t changed. This  can be seen in Riverside`s arrogant obfuscation in  its response to the workshop`s assertion that local representation is important.

 Riverside said: ”We will maintain a tenants’ scrutiny panel or other arrangement for the same purpose locally to ensure that Carlisle residents can scrutinise and influence services.

“ Riverside will make reasonable efforts to recruit residents in Carlisle to get involved in customer involvement opportunities – Riverside will engage with involved customers on any changes in services.”

Compare  that Riverside drivel with what Sadic Khan proposes, as reported by the trade newspaper, 24 Housing:

“The proposal for a new Commissioner is one of a package of measures for social housing residents – alongside opening up access for residents to the housing ombudsman and social housing regulator – that Sadiq will begin consultation on when he publishes his draft London Housing Strategy later this month.

As a minimum, the Mayor believes the system for regulating social housing must be genuinely responsive to the concerns of tenants and leaseholders on social housing estates.

Sadiq is concerned the regulator – a statutory body with oversight of standards in social housing – fails to give sufficient attention to issues such as tenant involvement. Of more than a thousand complaints from residents to the regulator in the last two years, just 10 triggered regulatory action.

He is keen that City Hall and Government consult residents and work together to develop key reforms to ensure the voices of social housing residents are heard.”


 Carlisle Tenants` and Residents` Federation publishes this blog. Information about the Federation is available on 01228 522277 or 01228 532803

Sunday, 13 August 2017

LEASEHOLDER SCANDAL BREAKTHROUGH


Trapped 400 hope Mrs May
Image result for trapped pictureswill help
A breakthrough this week in the  leaseholder scandal may give new hope to  an estimated 100,000 trapped leaseholders  and particularly the 400 Riverside Housing Association leaseholders in Carlisle.

The breakthrough came when a major national developer agreed to buy back some freeholds and axe their  ground rent clauses.


Countryside Properties, which sold some of the freeholds on its houses to a ground rent company  has agreed to buy a number of them back with a view to releasing homeowners from clauses where ground rents double every 10 years.



The trapped 400 in Carlisle got their properties from the city council and became Riverside leaseholders 15 years ago when Liverpool-based Riverside took over the council`s 8,000 council homes.



Since that time the trapped 400 have battled against rocketing Riverside  ground rent charges and other charges  made more intolerable by a rickety inefficient Riverside management organisation.



Several  efforts by the trapped 400 to organise themselves as a body in order to conduct the fight all failed or were sabotaged by Riverside.



 On two occasions, Riverside  brought county court actions against complaining leaseholders only to find that the judge threw out the cases and added critical comments about Riverside



After years of complaining and complete frustration, the trapped 400 managed to get the city council to help. The the council brought in an outside expert who addressed  their concerns at a public meeting.



Riverside reacted by trying to distance itself  and moved its rickety leaseholder administration  100 miles- from Carlisle to its head  office at Liverpool.



It is in Liverpool that Riverside`s long-distance  administration has continued. It is no more efficient than it was in Carlisle and is possibly worse because of the remoteness involved.


The trapped  400 are now hoping for help from Mrs May`s government which has recently proposed a ban on the future sale of houses as leasehold, as well as cutting ground rents to zero.


The hope is that the ban will be extended to present leaseholders.
  
 Carlisle Tenants` and Residents` Federation publishes this blog. Information about the Federation is available on 01228 522277 or 01228 532803